1. Introduction

At Escrowfy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our escrow services for digital product transactions.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create or modify your profile
• List products for sale
• Make purchases
• Participate in escrow transactions
• Complete KYC verification
• Contact our support team

This information may include:

• Name and username
• Email address
• Password
• Profile photo
• Bio information
• Transaction details
• Payment information
• Communications with other users
• Identification documents (for KYC verification)

2.2. Automatically Collected Information

When you access our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Device information
• Usage patterns
• Time spent on pages
• Pages visited
• Referral sources

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Creating and maintaining your account
• Providing, operating, and maintaining our services
• Processing transactions and managing escrow services
• Verifying your identity for security purposes
• Facilitating communication between buyers and sellers
• Resolving disputes between users
• Preventing fraudulent activities and ensuring compliance with our terms
• Improving our services, website, and user experience
• Responding to your inquiries and support requests
• Sending administrative information, updates, and marketing communications
• Complying with legal obligations

4. Information Sharing and Disclosure

We value your privacy and do not share your personal information with third parties except in the following limited circumstances:

4.1. No Third-Party Data Sharing

Escrowfy does not sell, rent, or share your personal information with third-party companies for their marketing or commercial purposes. We maintain strict confidentiality of all user data and only use it for the purposes outlined in this Privacy Policy.

4.2. Transaction Participants

When you engage in a transaction on our platform, certain information will be shared with the other party to facilitate the transaction. This may include username, communication history related to the transaction, and shipping information if applicable. This sharing is limited to what is necessary to complete the transaction between users.

4.3. Legal Requirements

We may disclose your information where required by law or if we believe that the disclosure is necessary to:

• Comply with a legal obligation or valid legal process
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the service
• Protect the personal safety of users or the public
• Protect against legal liability

Any such disclosure will be made strictly in accordance with applicable laws and with appropriate safeguards to protect your data.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access information we have about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal data
• The right to withdraw consent where we rely on consent to process your information
• The right to object to our processing of your personal data
• The right to data portability
• The right to complain to a data protection authority

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. For more details about our use of cookies, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@escrowfy.com

Or through our support ticket system available on our website.